Terms of Service

Overview

This website is operated by Saaja Foods. Throughout the site, the terms "we", "us" and "our" refer to Saaja Foods. Saaja Foods offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

3. Products and Pricing

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

4. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

5. Order Acceptance & Payment

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

For orders placed through our website, we accept payment via UPI, credit/debit cards, net banking, and other supported payment methods. All payments are processed securely through our payment partners.

6. Shipping & Delivery

We currently ship to all major cities in India. Delivery times may vary based on your location. Standard delivery typically takes 3-7 business days. We are not responsible for delays caused by courier partners or circumstances beyond our control.

7. Returns & Refunds

Due to the perishable nature of our products, we do not accept returns. However, if you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the damage, and we will arrange for a replacement or refund.

8. User Account

If you create an account on our website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security.

9. Intellectual Property

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Saaja Foods or its content suppliers and protected by Indian and international copyright laws.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

11. Changes to Terms

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

12. Contact Information

Questions about the Terms of Service should be sent to us at hello@saajafoods.com